TERMS AND CONDITIONS OF PURCHASE FROM HOST GALLERIES
We will treat each order for goods or payment for goods as an agreement by you to purchase the goods subject to these terms and conditions. This does not affect your statutory rights.
PURCHASING AND RESERVING
If you would like us to reserve an item we will take a non-fundable deposit of 50% and hold the item for a fixed period of time as agreed. All items remain our property until paid for in full.
Our standard delivery service is ideal for most of the items offered for sale on our website. All deliveries will require a signature unless otherwise agreed at the time of purchase. Deliveries will be made by Royal Mail, Parcel Force, or Fragilisitcs dependent on the items order. In certain circumstances we may choose to make the delivery to you ourselves.
In the case of highly valuable or fragile items we recommend our specialist art courier service to ensure safe receipt of your purchase and peace of mind. This is a fantastic service carried out by experts in the delivery of fragile and precious items. Please contact the gallery if you wish to know more about this service.
ACCEPTANCE OF DELIVERY
Unless agreed at the time of purchase your item will be sent to you via a service that requires a signature on receipt. It is important that you examine your parcel carefully before signing for it. You don’t have to unwrap the item(s) but if there are any external signs of damage to the packaging such as holes, dents, bending, or signs of damp then make a note with your signature so that this is recorded by the delivery company. If you do not make a note of any external damage you will be considered to have signed for your delivery in perfect condition.
RETURN OF ITEMS PURCHASED IN THE GALLERY
We do not accept the return of items purchased in the gallery or offer any refunds. However, we reserve the right to officer you a credit or an exchange at our discretion.
RETURN OF ITEMS PURCHASED THROUGH OUR WEBSITE
We are on hand to help you with your purchase and ask you consider your purchase carefully to make sure you are making the right choice.
If you wish to return your purchase you must advise us by email to email@example.com within 7 days of receipt of your order. After 7 days we hold no responsibility for returns. You must do this before you return your item to us.
Returns must be made in all of the original packaging and returned to us at your own cost. You will be responsible for any loss or damage to any item you return to us. Items returned must be received by us in a fully re-saleable condition. On receipt of a return we will check the item for any damage and if all is ok we will issue a refund. Refunds will be processed within 30 days from the point of return and will be subject to a 10% administration charge.
We cannot offer any refunds or accept return of any item commissioned by you or specifically customised to your requirements (this includes when we have framed an item for you).
We may receive your personal data in the course of you making an enquiry with us or completing a purchase from us. We will use your data for the purposes of processing your purchase and/or responding to your enquiry. We may from time to time inform you of news/events/offers etc at Host Galleries. If you do not wish to receive such information please inform us by email to firstname.lastname@example.org. We will never pass your details to anyone else.
USING OUR WEBSITE AND SOCIAL MEDIA
Items for sale on our website are displayed with approximate sizes. Please read the product descriptions carefully to confirm if the size shown includes framing or not (where relevant). If you wish to verify exact sizes please ask us.
We take great care to ensure in as far as is possible, that the images displayed represent the item for sale. However colours may vary slightly and we cannot control how your equipment reproduces the colours you see on your screen or device.
All copyright and ittlectual property for any artworks remain with the artist who created them. Reproduction is not permitted under copyright law.
12 Whimple Street
T: 01752 24 1234
Host Galleries Manager: Trevor Horswell email: email@example.com Managing Director: Neil Stallard email:firstname.lastname@example.org
Monday - Saturday: 9am - 5.30pm
Sunday: Only Bank Holidays & during major exhibtions 12 mid day - 4pm
Gallery appointments and home consultations are available out of hours upon request.
© Host Galleries 2018